For any questions or concerns, please contact us at email@example.com or the below address:
Star Animal Sundays
8 The Green #5968
Dover, DE 19901
What is Spirit Animal Sundays?
Star Animal Sundays is a direct to consumer fine jewelry brand, with no additional mark-up, made with 14k repurposed gold and ethically sourced diamonds. The jewelry is made in Los Angeles and New York City. We are inspired by the many cultures around the world that honor our special connection to the creatures with whom we share the world.
Star Animal Sundays exists at the crossroads of nature, symbolism, and wellness. We offer you a unique way to forge a stronger connection with yourself, nature, and loved ones through finding and connecting with the powerful spirit of animals.
Who is behind the brand?
Star Animal Sundays was developed by a group of creatives with backgrounds in jewelry design. They were inspired to develop a line of ethically-sourced jewelry that honors the many cultures that believe in animal guides and inspires self-discovery among their customers.
Why did you choose spirit animals as inspiration for the line?
Star Animal Sundays is inspired by the many cultures around the world that honor our special connection to the creatures with whom we share the world. We have immense appreciation and respect for these animals' strength, their beauty, and their remarkable gifts, and have imagined these values in each of our handcrafted pieces.
The most ancient of people reflected a deep belief in animals that has spanned the ages and continents from cave drawings to hieroglyphics, ancient Greek mythology to Norse mythology. In Hinduism it is believed that people can be reborn again and again -- sometimes as humans, sometimes as animals.
What does it mean that the pieces are blessed by a Shaman?
The Shaman cleanses and purifies the energy of each piece to prepare it for the owner.
Why did you choose to donate to The Nature Conservancy?
As we seek to honor humanity’s connection to animals, we believe it is critical to conserve and protect the water and land on which they depend, which is the core of The Nature Conservancy’s mission.
How quickly do items ship once ordered?
All Star Animal Sundays jewelry is handcrafted and blessed by a shaman just for you. All items may take up to 2 weeks to ship, however we will always do our best to ship as soon as possible.
What are my shipping options?
All orders are shipped via USPS. At checkout, please choose one of the following options:
- Standard Shipping - 5-7 business days: FREE within the United States
- Expedited Shipping - 3 days: $25
- Next Day: $50
IMPORTANT: If you choose Expedited Shipping or Next Day, your item may still take 2 weeks to be created and be ready to ship, however the shipping method will be expedited accordingly once ready.
Do you ship outside of the United States?
We currently only ship within the United States. For inquiries regarding international orders, please reach out to firstname.lastname@example.org and we will work with you to accommodate. International shipments may be subject to duties and increased shipping rates.
What is your return policy?
All unused, undamaged items can be returned for full refund within 10 days of receipt. We offer FREE returns within the United States.
To initiate a return, please email email@example.com to receive return approval and authorization number. All returns must be pre-approved by customer service.
In order for a return to be approved, the items must meet the below criteria:
- All items must be in original and unused condition. Items showing any sign of wear or damage will not be eligible for return.
- All items must be returned in original packaging with all materials and packaging undamaged and completely in tact. Any items returned with packaging elements missing or damaged will be evaluated on a case by case basis and may be subject to a restocking fee. Restocking fee may vary from $5-$70 depending on extent of damage - our customer service team will communicate directly with you to confirm any charges before processing the return.
- Return must be imitated within 10 days of receipt of the item
By placing an order, you agree to the above return policy.
All Star Animal Sundays items are inspected carefully before shipping. If you believe you have received a damaged item, please immediately contact firstname.lastname@example.org with photos of your item.
Do you offer repairs on damaged items?
Yes! We offer complimentary repairs within 90 days of receipt for any items that have not been misused.
If you require a repair, please email photos of the issue or damage to email@example.com to initiate the process.
Repairs may take up to three weeks to complete.
We do not offer free repairs on misused items.
Do you offer price adjustments?
If we change the price on an item, or offer a special promotion, we will honor price adjustments within 30 days of purchase.
What is your jewelry made of?
Our jewelry is made of 14K repurposed gold and ethically-sourced diamonds. Our diamonds are guaranteed conflict-free and we follow environmentally-sound practices so the eco-system is preserved with no harm to human or animal.
What is your relationship with The Nature Conservancy?
For each item purchased, we donate 10% of net income to support The Nature Conservancy, up to $100,000 through March 31st 2020 or sooner.